1. "Are you licensed in Georgia — what's your number?"
A Georgia state HVAC license means the company has met the state's competency and insurance requirements and answers to a licensing board. Unlicensed work can void your equipment warranty, fail inspection, and leave you no recourse if something goes wrong. A legitimate company gives you the number without hesitation — ours is CN:003636, and we've operated as a licensed contractor in Calhoun since 1978. If a company dodges this question, that's your answer.
2. "Do you measure my home, or size by rule of thumb?"
This is the question that reveals whether you're talking to a building-science company or a box-swapper. The wrong way to size equipment is by square footage alone, or by matching whatever was there before. The right way is a Manual J load calculation that accounts for your insulation, air leakage, windows, and the home's orientation — backed by real measurements from a blower door and a duct blaster. Sizing by guess routinely produces oversized systems that short-cycle, cost more, and never control humidity. A company that measures first is doing it right.
3. "Will you repair before you recommend replacing?"
There's a real conflict of interest in HVAC: replacements are far more profitable than repairs, so some companies reach for "you need a whole new system" early. A trustworthy company diagnoses the actual fault first and tells you honestly when a repair is the right call and when replacement genuinely makes sense. Our standing rule is simple — we repair first, then replace — across everything we do, and when replacement is the right answer, we walk you through a measured repair-or-replace decision instead of pressuring you.
4. "Can I see your reviews and proof of work?"
Anyone can claim to be good. Reviews are where the claim meets reality. Look for a large number of recent reviews, not a handful from years ago, and read how the company responds to the occasional unhappy one — that tells you how they'll treat you if something goes sideways. Anderson has earned over 640 Google reviews at a 4.8-star average, accumulated over decades of work across Gordon County and North GA. You can read them yourself.
5. The bonus question: "What makes you different?"
Most North GA HVAC companies will give you roughly the same answer. The differentiator worth looking for is building-science capability — does the company understand your house as a system, not just the box on the slab? Anderson is a BPI-certified company in Gordon County, and we own six blower doors and six duct blasters precisely because we treat comfort and energy as a whole-home problem. That's the lens that finds the real cause of your problem instead of selling you a bigger box.
One more thing: the cheapest quote isn't the cheapest system
The lowest bid often skips the load calculation, skips the duct and air-sealing work, and installs the cheapest equipment fast — which returns later as higher bills, comfort problems, and early repairs. The better question isn't "what's the price?" but "what's included, and will it actually be right?" A correctly sized, properly installed system usually costs less to own over its life than a cheap one installed poorly.
Ask us all five questions.
We'll give you straight answers — license, measurements, repair-first, and 640 reviews you can read today.
Call (706) 629-0749